How to Manually Update NannyPay2


Only follow these steps if (1) NannyPay2 does not recognize the availability of an update, or (2) there is a problem with NannyPay2's internal update routine.
  1. Launch NannyPay2 and backup the software using the "Backup" command under the NannyPay2's "File" menu. Make a note of where the backup files ("nannypay2.esc," "data.esc," and "ttl.esc") are located.* DO NOT proceed with these instructions if you have a problem backing up NannyPay2. Contact techsupport@nannypay.com .

  2. Download the NannyPay2 update file from the appropriate link below and, once it has downloaded, double-click the file to install it:

    Macintosh
    Windows

  3. Launch NannyPay2. When the Employer Setup Wizard appears, choose the last option: "Import employer and employee data from a NannyPay2 database" and click the "Next" button;

  4. You will then be presented with an open file dialog. Choose the backup file, "nannypay2.esc" that you saved in Step 1.

  5. Your updated installation will then populate with all your data.
*You can identify the backup location from the "User Preferences" screen by selecting "NannyPay2 Preferences" under the "NannyPay2" menu (Mac) or the "Edit" menu (Windows).